If you own or drive a truck that you feel has a safety-related defect, you should
not only contact your dealer or repair shop for diagnosis and repair, you should
also report the problem to the Hotline of the National Highway Traffic Safety
Administration (NHTSA).
The Motor Vehicle Hotline specializes in gathering complaints about safety problems in motor vehicles and
motor vehicle equipment such as trailers. This information is then directed to
the Office of Defects Investigations (ODI), to help identify defects in the
design, manufacture or performance of motor vehicles or motor vehicle equipment
which may lead to recalls. The Hotline can be dialed toll free at 1-888-327-4236.
Established in 1975, the Auto Safety Hotline is the agency's
single point of contact , where you can obtain information about motor vehicle
safety (including automobiles, trucks, motorcycles, and recreational vehicles),
vehicle safety defects, and motor vehicle equipment such as child safety seats
and air bags. You may speak with a consultant who will file a report on your
vehicle's safety problem and provide you with recall and other beneficial
information. All of these services are also available by mail or fax from the
Hotline and through the Internet at www.nhtsa.dot.gov/hotline where you can file your vehicle
complaint online. Your report can help ODI examine the problem you are
experiencing with your vehicle and determine if a recall and remedy by the
manufacturer will be required at no cost to you.
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