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Market Watch
Mitchell 1 adds thousands of pictures to online repair programs

By Successful Dealer Staff

Mitchell 1 recently added thousands of engine component and connector photos to its Tractor-Trailer.net and Medium-Truck.net on-line repair programs. Both programs are updated monthly with new color photos, detailed procedural information, diagnostics and wiring diagrams.

As part of Mitchell 1’s on-going effort to continuously enhance and update Tractor-Trailer.net and Medium-Truck.net, the company’s photographers routinely visit Universal Technical Institute (UTI) facilities throughout the U.S. UTI, a nationwide provider of technical education training uses Mitchell 1 online programs in its curriculum and gives Mitchell 1 access to actual component parts they use in training truck technicians.

“Because we utilize Mitchell 1’s online manuals in our training programs, the pictures taken during these visits supplement existing component photos and repair methods,” says Duane Kramer, vice president of new campus operations and programs, UTI. “In addition to detailed diagrams and troubleshooting procedures, these images help technicians using Mitchell 1 programs correctly diagnose and repair vehicle problems.”

Mitchell 1’s web-based repair programs provide 24/7 access to real-world service information valuable in diagnosing and correctly repairing virtually any medium- or heavy-duty truck built during the last decade and a half, the company says. Tractor-Trailer.net is used in TMC Skills Competitions to test technicians on their ability to use computer-based information, which is becoming more prevalent in shops where medium- and heavy-duty trucks and trailers are serviced. Mitchell 1 programs are also increasingly being included as part of truck technician vocational school curriculums to train technicians how to use the most up dated tools available when they graduate.

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