Flying J has offered its wireless Internet service to customers of Truckstop.net, which recently suspended service at most of its truck stop affiliates due to a billing dispute with Sprint Communications.
“They create a new account with us by signing up for one of our plans, and we give them credit with whatever remains of their Truckstop.net account,” said Brian McCaul, Flying J vice-president of marketing for financial and communication service group. Flying J has more than 285 “hotspot” wireless locations.
“High-speed Internet access has become a necessity for many drivers and owner-operators, and we sympathize with those drivers that have been affected by this unfortunate situation,” said J.J. Singh, Flying J vice president of financial and communication services. Flying J was the first wireless truck stop provider in the industry, starting its service offers in May 2003.
Truckstop.net continues to look for a service provider to replace Sprint, said Scott Moscrip, chief executive officer of Truckstop.net. Customers can find the procedure for getting a refund by checking the Truckstop.net website, http://truckstop.net/refunds.asp.
Sprint cut off Truckstop.net’s service on Nov. 23 after the company failed to pay its bills. Truckstop.net, which claims Sprint’s service did not work properly, filed suit against Sprint on Nov. 15, charging the company with breaching contract and negligence.